Privacy Policy

Last updated: May 2026

1. Information We Collect

We collect information you provide directly (name, email, phone, appointment details), information collected automatically (usage data, device info, IP address), and data from third-party sign-in providers like Google.

2. How We Use Your Information

We use your information to provide and improve our services, process bookings, communicate with you about appointments, ensure platform security, and comply with legal obligations.

3. Data Sharing

We share your information only with the healthcare providers you book with, our trusted service providers under strict confidentiality agreements, and when required by law. We never sell your personal data.

4. Data Security

We use JWT-based authentication, encrypted data storage, and industry-standard security measures to protect your personal information. However, no internet transmission is 100% secure.

5. Your Rights

You have the right to access, correct, or delete your personal data. You may also request data portability or object to processing. Contact us at privacy@docappoint.com to exercise these rights.

6. Cookies

We use essential cookies for authentication and session management, and optional analytics cookies. See our Cookie Policy for details.

7. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or prominent notice on our platform.